Privacy Policy
1. Who We Are
Our website address is:
https://transportofportoexpress.com
Transport Porto Express by Mermaidflash is a private transport and tourism service based in Porto, Portugal.
2. Information We Collect
We may collect the following personal data:
- Name
- Email address
- Phone number
- Pickup and destination details
- Any information submitted through contact or booking forms
3. How We Use Your Information
We use your data to:
- Process bookings and service requests
- Communicate with you (email, phone, WhatsApp)
- Provide customer support
- Improve our services
We do not sell or share your personal data with third parties for marketing purposes.
4. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.
5. Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.
6. Cookies
We use cookies to improve your experience:
- If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These last for one year.
- A temporary cookie is set when visiting the login page to check if your browser accepts cookies.
- Login cookies last for two days, or two weeks if “Remember Me” is selected.
- Editing or publishing content may create a cookie that expires after 1 day.
7. Embedded Content
Articles on this site may include embedded content (e.g., videos, images). Embedded content behaves as if you visited the external website directly.
These websites may collect data, use cookies, and track your interaction.
8. Who We Share Your Data With
We do not share your personal data except:
- When required by law
- For essential services (e.g., spam detection, hosting)
If you request a password reset, your IP address will be included in the reset email.
9. Data Retention
- Comments and their metadata are stored indefinitely
- User profile data (if accounts exist) is stored until deleted
10. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Request a copy of your stored data
Some data may be retained for legal or security purposes.
11. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
12. Security
We take reasonable measures to protect your personal data, but no method of transmission over the internet is 100% secure.
13. Contact Us
If you have any questions about this Privacy Policy, you can contact us via:
- Email: support@transportofportoexpress.com
- Phone: (+351 ) 932 246 605